IVR HEALTHCARE TRIAGE

A HIPAA compliant patient communication tool

The COVID-19 Pandemic has emphasized the need for Healthcare Professionals and Patients alike to be better protected.

 
Defiant’s HIPAA compliant Healthcare Triage adds an extra lever of Protection for both Healthcare workers and patients. Having insight about a patient’s health prior to their arrival at the healthcare facility's Triage allows Health Professionals to prioritize and focus on Patient Care, while automatically creating a preliminary patient chart.

 

Defiant’s Healthcare Triage does all this and more, while maintaining the highest level of patient information confidentiality.

IVR HEALTHCARE
TRIAGE FEATURES

  • Helps relieve the strain on Health Care Professionals
     

  • Automated front-line triage assessment system for prioritizing patient needs BEFORE they arrive at the healthcare facility
     

  • Creates a Preliminary patient chart automatically that is accessible to Health Care Providers through a secure, private Web Portal
     

  • System automatically assigns a unique code to patients directly linked to the priority of their required treatment
     

  • IVR SMS allows contact by text 24/7 through a unique phone number or short code provided by Defiant Global Communications

EASILY CUSTOMIZE TRIAGE QUESTIONS

Fully customizable work flow to suit your healthcare facility's requirements.

Deifant Flow.png
mobiledevice.jpg

Secure Web Portal

& Messaging

Seamlessly integrate your own patient
self-assessment questions with Defiant's IVR Healthcare Triage Solutions

new-phonewebnew.png