Appointment
Reminders
Manage all your bookings and schedules in one spot
Life is unpredictable – which can cause a lot of stress when
juggling schedules and client appointments.
Through voice, text & email our Appointment Reminders does the heavy-lifting by Confirming, Rescheduling, or Cancelling the booking, while also Reducing lost revenue from No Shows and Vacant Timeslots “
ENHANCE
COMMUNICATION
Enhance the communication of appointment information (Date / Time) to patients.
REDUCE
MISUNDERSTANDING
Reduce
misunderstanding of
recieved information.
ACCURATELY
RECORDED
Ensure patients accurately record their appointment details.
IMPROVED
EXPERIENCE
Improve the patient experience while adding value to the practice.
FEATURES & BENEFITS
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Refresh Your Patient’s Memory of upcoming appointment via phone and text. Get real-time confirmation.
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Notify Patients of Time, Location and Healthcare Provider Name with any special instructions unique to their visit when they answer the call.
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Patients have the option of using the phone or text to confirm, reschedule and cancel
appointments in real-time. Updates are automatic to your in-house appointment scheduling
software.
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Reduce Lost Revenue arising from "No-Shows" or “Late Arrivals”.
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Allows Your Staff to Be More Productive by letting them concentrate on patient care and current tasks.
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Real Time Web Access - View patient’s appointment status through your secure online web portal for precise call/text interactions in real time.
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View Your Set-Up Online - Secure Web Portal provided to view your current set-up. Easily request changes such as change in staff, location, address, and message delivered to patient
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Custom- Fit Text Messages to suite your practice’s, doctor’s or patient’s visit specific needs
Distinguishes Between A Live Person and Voicemail. A voice message is left with information about the appointment if voice mail is recognized. Always sensitive to patient confidentiality.
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Professional Voice Recording for each office’s information and additional unique messages. Available in 8 different languages.
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24/7 Support – Fast Response - We value your time.
HOW IT WORKS
Patient is provided with date and time of the appointment
Appointment confirmed
by pressing 1
Patient hears message " Your appointment has been confirmed. Remember your appointment is on..." (date and time)
Patient hears a message providing additional information about their appointment
(can be customized per location)