At the Office

Appointment

Reminders

Manage all your bookings and schedules in one spot

 

Business Meeting

Life is unpredictable – which can cause a lot of stress when

juggling schedules and client appointments.


Through voice, text & email our Appointment Reminders does the heavy-lifting by Confirming, Rescheduling, or Cancelling the booking, while also Reducing lost revenue from No Shows and Vacant Timeslots “

ENHANCE

COMMUNICATION

Enhance the communication of appointment information (Date / Time) to patients.

REDUCE

MISUNDERSTANDING

Reduce

misunderstanding of

recieved information.

ACCURATELY

RECORDED

Ensure patients accurately record their appointment details.

IMPROVED

EXPERIENCE

 Improve the patient experience while adding value to the practice.

FEATURES & BENEFITS

  • Refresh Your Patient’s Memory of upcoming appointment via phone and text. Get real-time confirmation.
     

  • Notify Patients of Time, Location and Healthcare Provider Name with any special instructions unique to their visit when they answer the call. 
     

  • Patients have the option of using the phone or text to confirm, reschedule and cancel
    appointments in real-time
    . Updates are automatic to your in-house appointment scheduling
    software.

     

  • Reduce Lost Revenue arising from "No-Shows" or “Late Arrivals”.
     

  • Allows Your Staff to Be More Productive by letting them concentrate on patient care and current tasks.
     

  • Real Time Web Access - View patient’s appointment status through your secure online web portal for precise call/text interactions in real time.
     

  • View Your Set-Up Online - Secure Web Portal provided to view your current set-up. Easily request changes such as change in staff, location, address, and message delivered to patient
     

  • Custom- Fit Text Messages to suite your practice’s, doctor’s or patient’s visit specific needs
    Distinguishes Between A Live Person and Voicemail. A voice message is left with information about the appointment if voice mail is recognized. Always sensitive to patient confidentiality
    .
     

  • Professional Voice Recording for each office’s information and additional unique messages. Available in 8 different languages.
     

  • 24/7 Support – Fast Response - We value your time.

Architectural Structure

HOW IT WORKS

calendar.png

Patient is provided with date and time of the appointment

keypad.png

Appointment confirmed

by pressing 1

verified.png

Patient hears message " Your appointment has been confirmed. Remember your appointment is on..." (date and time)

volume.png

Patient hears a message providing additional information about their appointment

(can be customized per location)

Screenshots

standard appointment reminder text 1.PNG

Standard
Appointment Text

standard appointment confirmation reply
2.png
reply to cancel.PNG

Standard
Confirm Reply

Standard
Reschedule Reply

Standard
Cancel Reply